Shipping Policy

Shipping Policy

Last updated: June 26, 2026

Thank you for shopping at Ninja Shop. We are committed to delivering your order as quickly and efficiently as possible.

1. Free Shipping

We offer free shipping on all orders — no minimum spend required.

2. Delivery Times

Orders are typically delivered within 1–2 business days from the date of dispatch. Business days are Monday to Friday, excluding UK public holidays.

3. Order Processing

Orders placed before 12:00 PM (noon) on a business day are usually processed and dispatched the same day. Orders placed after 12:00 PM or on weekends/public holidays will be processed the next business day.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.

5. Delivery Address

Please ensure your delivery address is correct at the time of placing your order. We are unable to redirect orders once they have been dispatched. We are not responsible for orders delivered to an incorrect address provided by the customer.

6. Failed Deliveries

If a delivery attempt is unsuccessful, the carrier will leave a notification with instructions on how to rearrange delivery or collect your parcel. If the parcel is returned to us, we will contact you to arrange re-delivery (additional charges may apply).

7. Damaged or Lost Parcels

If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at contacto@ninjashop.shop and we will investigate and resolve the issue promptly.

8. Contact Us